Logging Into Converge

Locating Enrolled Patients List

Confirming an Enrollment (Same Day as Enrollment)

Voiding an Enrollment (Same Day as Enrollment)

Updating Credit Card or Billing Address in Converge

Determining the Reason For a Declined Transaction

Forcing an AVS Mismatch

Finding a Past Transaction

Cancelling a Plan Re-Enrollment Before the Next Renewal

Refunding an Enrollment

Manually Enroll a Patient in Converge

Using Converge to Set Up a Payment Plan

Locating Expired Credit Cards